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Solve the problem you do not have permission to log in

Welcome

| - To solve the problem of not being able to register in the Vex Shop store or download the store application or update the store application, all you have to do is follow these procedures

Important note:

Make sure that you |

are in the Safari browser and not another browser

Make sure that you |

have set the correct Safari browser settings and you can find out if your Safari browser settings are correct or not by entering the support center and going to the Plus Applications section

Make sure that you |

are not in the hidden browser in Safari and to find out if you are in the hidden browser for Safari, you will find that the link field is black, meaning that you are in the hidden Safari section,

To find out how to change the browser from hidden to a regular browser in Safari, enter the support center then enter the Plus Applications section

| - If you logged in because you bought a product in an app or a subion, this problem appears. You must clear Safari logs. Go to Settings, then search for the Safari app, enter the app, and scroll down. You will find an option

- Clear log and history of site data

- Click on it and agree, then try again

| - If you logged in because you want to update an app, first delete the app from your device

- Then go to Settings and clear Safari log as we mentioned the steps above, and try again

We hope that the problem has been solved for you, my dear professor

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