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The payment gateway issue on the website has been resolved. Please contact us on WhatsApp if you encounter any problems: +966558768820
Welcome dear customer
We would like to inform you of the meaning of these problems that appear to you so that you can understand and solve them without referring to us
The appearance of the problem (CONNECTION ERROR 1)
What does it mean?
Answer:
The problem may be due to several reasons, which are:
1- It may be due to slow internet in general, as if the internet is facing severe pressure, whether from the family or while downloading large files
The solution is to use the internet when there is no pressure, and it is preferable to be next to you
2- Data internet connection
If your internet is data, especially if your package is a social media package or in general
(Free connection on social media applications), the modified snap application will not work with you, as the servers are completely different from the regular snap,
The solution: Connect to regular internet or home Wi-Fi or use an open data chip or use a data chip that has at least 1 GB so that you can use the modified snap without any problems
Note: When using limited data and the gigabyte runs out, the problem will appear to you again
Dear customer, it is preferable to use open internet so that this problem does not appear to you again,,,We wish you a comfortable shopping with Vex Shop