Privacy Policy

Vexilles L.L.C-FZ owns, maintains, and operates VexShop through the website https://vexshop.net.

This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website and services.

By using https://vexshop.net, creating an account, placing an order, or contacting us, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Full name
• Email address
• Phone number
• Billing information
• Order information
• Account information
• Country, city, and address where required
• Customer support messages
• Any information required to process or verify your order

We may also collect technical and usage information, including browser type, device information, IP address, pages visited, time spent on the website, and cookies.

2. How We Use Your Information

We use your information to:

• Process orders and payments
• Deliver digital products and services
• Verify customer information when required
• Provide customer support
• Send order updates and payment confirmations
• Improve our website, products, and services
• Prevent fraud, misuse, and unauthorized transactions
• Comply with legal, banking, payment gateway, and regulatory requirements

3. Payment and Card Information

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

https://vexshop.net will not pass any debit/credit card details to third parties.

Card payments are processed securely through authorized payment gateway providers. VexShop does not store full card numbers, CVV codes, or sensitive card authentication data on its servers.

4. Sharing Information with Service Providers

We may use trusted third-party service providers to help us operate the website, process payments, deliver orders, provide customer support, prevent fraud, analyze website performance, or improve our services.

These service providers may access personal information only when necessary to perform their services on our behalf and are required not to use it for other purposes.

5. Cookies

We may use cookies and similar technologies to operate the website, improve the user experience, remember preferences, analyze traffic, and support security features.

Customers may choose to disable cookies through their browser settings, but some website features may not function properly.

6. Data Security

https://vexshop.net takes appropriate steps to ensure data privacy and security through various hardware and software methodologies.

However, https://vexshop.net cannot guarantee the security of any information that is disclosed online.

While we use commercially acceptable methods to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, process orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

Order records and transaction-related information may be retained as required by applicable laws, payment gateway requirements, accounting rules, and business needs.

8. External Links

https://vexshop.net is not responsible for the privacy policies of websites to which it links.

If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply.

You should contact these entities directly if you have any questions about their use of the information that they collect.

9. Customer Rights

Customers may contact us to request access, correction, or update of their personal information where applicable and subject to legal, security, and compliance requirements.

10. Changes to This Privacy Policy

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards.

Customers are encouraged to frequently visit these sections to stay updated about changes on the website.

Modifications will be effective on the day they are posted.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Website: https://vexshop.net
Phone: +966558768820