Frequently Asked Questions FAQ

Is there anything that confuses you?

We know that purchasing online can be a little complicated

How do I order from the site?

-- Log in > put the product in the cart > enter the cart > complete the order.

For more details click here

What payment methods are available on the site?

VISA, MasterCard, and any other purchasing card are placed in the same option.

Apple Pay

Google Pay G Pay

Are there other payment methods?

-- Yes, it is available, but you must contact us via WhatsApp to use them. WhatsApp number: +966558768820, or click here to transfer directly to WhatsApp.

How do I pay using Sawa cards?

Please click here for an explanation of how to pay.

Is VexShop reliable?

-- Fix Store is considered the first store for game shipping and services in the Middle East. We have served more than 150,000 customers. Be one of them and enjoy all our services now! You can view our reviews on the site in general, on our page on Marouf, and on our page on TrustPilot.

⏳How long does it take to order?

-- All electronic products arrive to you within seconds upon request, but there are services that need to be activated manually, do not worry! You will receive it within the specified time.

Is there a discount code?

-- You can use the code “VexShop” on your first order to get a special discount of 3%.

Would we like to provide you with a product that you cannot find?

-- You can contact us via WhatsApp and send it to our team, and God willing, it will be available as soon as possible. WhatsApp number: +966558768820, or click here to transfer directly to WhatsApp.

How do I contact you?

-- Enjoy with us from here! On WhatsApp, the most important thing is to write all the details so we can solve your problem directly!

WhatsApp number: +966558768820, or click here to transfer directly to WhatsApp.

What are your social pages?

Here are our special pages. We are honored that you follow us, and God willing, you will benefit from the competitions and offers that we post there:

-- Instagram: @RealVexShop

-- TikTok: @RealVexShop

-- Telegram: @vexshop_support

-- Email: [email protected]

-- Mobile number (WhatsApp): +966558768820

How do I benefit from your loyalty program?

-- Please click here to see the full details

How to solve "This operation cannot be performed because there is an existing payment" issue?

- The first (fastest) method:

-- If you see a button at the top of the page “Continue Purchase,” click on it and complete the payment, the problem will be solved. (If it does not appear, try one of the second steps below.)

- The second method:

-- Delete browser cookies, log in to your account again, and complete payment.

- The third method:

-- Close all pages running in the background in the browser (pages in the browser, not applications).

-Fourth method:

-- Change the browser you are running on (for example, if you are in Chrome, go to Safari or any other browser).

-Fifth method:

-- Download our application, relax your head, and buy directly from it :) Application link: https://me-qr.com/M2gTzjmc